Q2 » Flagg Rochelle Public Library

Borrowing Information

Loan Periods / Fines & Fees

Material Type	Loan Period	Check Out Limit	May be Renewed ONCE*	1-day Grace Period	Overdue Fines per Day
Print Materials:
Books, Magazines	14-days	50	Yes	Yes	10¢ /day**
Children's Materials	14-days	50	Yes	Yes	10¢ /day**
Newspapers & Pamphlets	In-Library Use Only	N/A	N/A	N/A	N/A
Reference, Genealogy, Local History, & Microfilm	In-Library Use Only	N/A	N/A	N/A	N/A
Media:
AudioBooks / Playaways	14-days	10	Yes	Yes	25¢ /day**
Music CDs	7-days	10	No	Yes	25¢ /day**
DVD & VHS (short)	7-days	5	No	Yes	25¢ /day**
DVD & VHS (long)	14-days	5	No	Yes	25¢ /day**
Computer games / Software	7-days	5	No	Yes	25¢ /day**

* Items that have been requested by another person cannot be renewed.

** Maximum fines on materials is $10.00 or the cost of the item

NOTE: Items borrowed from other libraries may have different loan periods & fines.

Renewals

Most library materials may be renewed ONE time unless:

The material is on reserve or hold for another patron or library
The material has already been renewed
The material is not allowed to be renewed

There are now several ways to renew your materials -- by internet, by telephone or in person.

Please note you will need to provide your library barcode when renewing materials.

To renew online, go to the PrairieCat catalog on our website
1. Login to PrairieCat using your library barcode number and PIN number.
2. Open My Account
3. On the Left-Hand side of the screen, under your name and contact information, open "# ITEMS CURRENTLY CHECKED OUT" option.
4. A list of materials you have checked out will appear.
5. Click on "Renew All” if you want to renew all of your materials.
6. Or, click the box next to the titles you want to renew and then click the "RENEW MARKED" BUTTON.
7. You should then see a renewal confirmation screen.
To renew materials by phone:
1. Call: 1-888-542-7259 (888-LIB-PALZ). Please note you will need your library card barcode and the materials you wish to renew in front of you to use telephone renewal.
2. Call us at 815-562-3431 when the Library is open. Give us your library barcode over the telephone so staff can identify your account and renew the items for you.
Simply bring the materials to the Library and present your Library card.

Please Note...

Interlibrary loan materials from outside of PrairieCat are not always renewable. Loan periods for these interlibrary loans are set by the loaning libraries and we encourage patrons to use these materials in the time the home library has allotted. If a renewal is necessary, please contact our Interlibrary Loan Department at least four-working days before the material is due to give us time to get in touch with the loaning library to request a renewal.

Grace Period

A 1-day grace period is in place for print materials, audiobooks and music CDs. Fines are not charged for days the Library is closed, i.e. Sundays, holidays, or weather-related closings. Fines for items renewed or returned after the grace period will be calculated from the initial due date.

Overdue Material

When patrons check-out they are given a “Due Date Receipt” printout listing items checked-out and the date each item is due back at the Library. Library materials that are kept beyond the “due date” printed on the “Due Date Receipt” printout are considered overdue. Charges for overdue materials are as follows:

Books, magizines, audiobooks, music CD's -- $0.10 per day up to a maximum of $10.00 or the cost of each item.
DVDs and VHS -- $0.25 per day up to a maxium of $10.00 or the cost of each item; the grace period does not apply to DVDs or videos.

Patrons are considered delinquent when they have $5.00 or more in fines or have 5 items overdue. Such patrons are denied checkout and computer privileges until the delinquency is cleared or brought below the $5.00 fine threshold.

Overdue Notification

Patrons will receive a telephone or email Courtesy Notice as a reminder that their checkouts will be due within three days. A courtesy overdue notice will be sent when items are 7, 14, 21 and 30 days overdue. A final bill which includes the full cost of each item for unreturned materials will be sent when items have been overdue for 44 days. Failure to receive an overdue notice does not exempt a library card holder from responsibility for overdue fines.

Returns

Materials may be returned in the outside, drive-up bookdrop which is located in the alley at the building entrance. It is open 24-hours a day, 365-days a year. We do not restrict what may be returned in the bookdrop but please consider that media such as CDs and DVDs could be damaged in extreme weather conditions. Materials may also be returned to other area public libraries. The Flagg-Rochelle Public Library accepts library materials from other Illinois libraries.

Partially Returned Items

Library material is not considered returned until all of its parts are returned (tapes, DVDs, CDs, liner notes, booklets, instructions, etc.) The item will remain checked out to the patron and fines will accumulate on partially returned items (if overdue) until the missing part(s) is returned.

Lost or Damaged Materials

Patrons are responsible for the condition of library materials checked out on their cards. No fees will be assessed for damages which can be easily repaired. Materials damaged beyond repair, will be charged the full replacement cost. A $5.00 processing fee will be added to the replacement charge of each item.

Patrons will be charged the full replacement cost for library materials that are not returned to the library or are lost. A $5.00 processing fee is added to the replacement charge of each item. A receipt will be issued when replacement fees are paid. Replacements will be purchased by the Library. A refund for ‘Lost & Paid’ materials may be issued if the item is returned in good shape and is accompanied with the paid receipt. The $5.00 processing fee is not reimbursed.

Reserves/Holds/Requests

Flagg-Rochelle Public Library patrons may place a “hold” or “reserve” on most circulating items found in the PrairieCat catalog - even if the material is checked out. Holds may be placed in person at the Library or at home on-line.

To request an item be set aside or brought in from another library, go to the PrairieCat catalog on our website and login using your library barcode and PIN number. Once you have searched the catalog and found what you wanted, click REQUEST IT. If you did not login before you searched for your item you will be asked for your library card number (all 14-digits) and PIN number. When you have verified that the Flagg-Rochelle Public Library is listed in the “Pickup” box, click on the “SUBMIT” button. You may then go back to searching for additional items.

Please Note: Patrons from neighboring libraries with Reciprocal Borrowing Cards must request materials through their home libraries.

Holds Notification / Picking up Items on Hold

PrairieCat will notify you by phone or email when your request is ready for pick-up. You will have 6-days to pick-up your items. You can check "MY ACCOUNT" to see when these items will be removed from the HOLDS SHELF and sent on to the next person/library waiting for them.

If you are picking up holds for another family member, please be aware you must have their library card with you. Because of confidentiality laws, Library Staff is unable to look-up library card numbers.